Hartwell Rowe Solicitors

Parts gallery

Each part in each state, at a narrow and a wide container width, in the two Themes of the design. The markup is the same in each frame. Only the tokens change.

Base

Colour roles

Hartwell Rowe Solicitors, 20rem
  • surface
  • surface-raised
  • surface-sunken
  • text
  • text-secondary
  • border
  • border-control
  • brand
  • brand-hover
  • brand-tint
  • on-brand
  • accent
  • error
  • error-tint
  • success
  • health
  • on-health
  • focus
  • focus-ink
Hartwell Rowe Solicitors, 45rem
  • surface
  • surface-raised
  • surface-sunken
  • text
  • text-secondary
  • border
  • border-control
  • brand
  • brand-hover
  • brand-tint
  • on-brand
  • accent
  • error
  • error-tint
  • success
  • health
  • on-health
  • focus
  • focus-ink
Lantern Lane Legal, 20rem
  • surface
  • surface-raised
  • surface-sunken
  • text
  • text-secondary
  • border
  • border-control
  • brand
  • brand-hover
  • brand-tint
  • on-brand
  • accent
  • error
  • error-tint
  • success
  • health
  • on-health
  • focus
  • focus-ink
Lantern Lane Legal, 45rem
  • surface
  • surface-raised
  • surface-sunken
  • text
  • text-secondary
  • border
  • border-control
  • brand
  • brand-hover
  • brand-tint
  • on-brand
  • accent
  • error
  • error-tint
  • success
  • health
  • on-health
  • focus
  • focus-ink

Type scale

Hartwell Rowe Solicitors, 20rem
Hartwell Rowe Solicitors, 45rem
Lantern Lane Legal, 20rem
Lantern Lane Legal, 45rem

Buttons

Hartwell Rowe Solicitors, 20rem
rest
hover
focus
Hartwell Rowe Solicitors, 45rem
rest
hover
focus
Lantern Lane Legal, 20rem
rest
hover
focus
Lantern Lane Legal, 45rem
rest
hover
focus

Links

Hartwell Rowe Solicitors, 20rem
rest Read the privacy notice
hover Read the privacy notice
focus Read the privacy notice
Hartwell Rowe Solicitors, 45rem
rest Read the privacy notice
hover Read the privacy notice
focus Read the privacy notice
Lantern Lane Legal, 20rem
rest Read the privacy notice
hover Read the privacy notice
focus Read the privacy notice
Lantern Lane Legal, 45rem
rest Read the privacy notice
hover Read the privacy notice
focus Read the privacy notice

Text field

Hartwell Rowe Solicitors, 20rem
Hartwell Rowe Solicitors, 45rem
Lantern Lane Legal, 20rem
Lantern Lane Legal, 45rem

Answer

1. Answer yes or no

Hartwell Rowe Solicitors, 20rem
empty
Do you rent your home?
answered
Do you rent your home?
error
Do you rent your home?
focus
Do you rent your home?
Hartwell Rowe Solicitors, 45rem
empty
Do you rent your home?
answered
Do you rent your home?
error
Do you rent your home?
focus
Do you rent your home?
Lantern Lane Legal, 20rem
empty
Do you rent your home?
answered
Do you rent your home?
error
Do you rent your home?
focus
Do you rent your home?
Lantern Lane Legal, 45rem
empty
Do you rent your home?
answered
Do you rent your home?
error
Do you rent your home?
focus
Do you rent your home?

2. Choose one

Hartwell Rowe Solicitors, 20rem
empty
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

answered
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

error
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

focus
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

Hartwell Rowe Solicitors, 45rem
empty
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

answered
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

error
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

focus
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

Lantern Lane Legal, 20rem
empty
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

answered
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

error
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

focus
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

Lantern Lane Legal, 45rem
empty
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

answered
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

error
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

focus
Who do you pay rent to?

Look at your tenancy agreement or rent statement.

or

3. Choose several

Hartwell Rowe Solicitors, 20rem
empty
What have the problems cost you?

Tick each one that applies.

or

answered
What have the problems cost you?

Tick each one that applies.

or

error
What have the problems cost you?

Tick each one that applies.

or

focus
What have the problems cost you?

Tick each one that applies.

or

answered: none
What have the problems cost you?

Tick each one that applies.

or

Hartwell Rowe Solicitors, 45rem
empty
What have the problems cost you?

Tick each one that applies.

or

answered
What have the problems cost you?

Tick each one that applies.

or

error
What have the problems cost you?

Tick each one that applies.

or

focus
What have the problems cost you?

Tick each one that applies.

or

answered: none
What have the problems cost you?

Tick each one that applies.

or

Lantern Lane Legal, 20rem
empty
What have the problems cost you?

Tick each one that applies.

or

answered
What have the problems cost you?

Tick each one that applies.

or

error
What have the problems cost you?

Tick each one that applies.

or

focus
What have the problems cost you?

Tick each one that applies.

or

answered: none
What have the problems cost you?

Tick each one that applies.

or

Lantern Lane Legal, 45rem
empty
What have the problems cost you?

Tick each one that applies.

or

answered
What have the problems cost you?

Tick each one that applies.

or

error
What have the problems cost you?

Tick each one that applies.

or

focus
What have the problems cost you?

Tick each one that applies.

or

answered: none
What have the problems cost you?

Tick each one that applies.

or

4. Find one in a long list

Hartwell Rowe Solicitors, 20rem
empty

Type the first few letters of the name.

Search for the name, or choose:
answered

Type the first few letters of the name.

3 matches for "weald"

or

error

Type the first few letters of the name.

3 matches for "weald"

or

focus

Type the first few letters of the name.

Search for the name, or choose:
no match

Type the first few letters of the name.

We found nothing called "Southmere". Check the spelling, or try fewer letters.
Hartwell Rowe Solicitors, 45rem
empty

Type the first few letters of the name.

Search for the name, or choose:
answered

Type the first few letters of the name.

3 matches for "weald"

or

error

Type the first few letters of the name.

3 matches for "weald"

or

focus

Type the first few letters of the name.

Search for the name, or choose:
no match

Type the first few letters of the name.

We found nothing called "Southmere". Check the spelling, or try fewer letters.
Lantern Lane Legal, 20rem
empty

Type the first few letters of the name.

Search for the name, or choose:
answered

Type the first few letters of the name.

3 matches for "weald"

or

error

Type the first few letters of the name.

3 matches for "weald"

or

focus

Type the first few letters of the name.

Search for the name, or choose:
no match

Type the first few letters of the name.

We found nothing called "Southmere". Check the spelling, or try fewer letters.
Lantern Lane Legal, 45rem
empty

Type the first few letters of the name.

Search for the name, or choose:
answered

Type the first few letters of the name.

3 matches for "weald"

or

error

Type the first few letters of the name.

3 matches for "weald"

or

focus

Type the first few letters of the name.

Search for the name, or choose:
no match

Type the first few letters of the name.

We found nothing called "Southmere". Check the spelling, or try fewer letters.

5. Give a short text

Hartwell Rowe Solicitors, 20rem
empty

As it is on your tenancy agreement, if you have one.

answered

As it is on your tenancy agreement, if you have one.

error

As it is on your tenancy agreement, if you have one.

focus

As it is on your tenancy agreement, if you have one.

Hartwell Rowe Solicitors, 45rem
empty

As it is on your tenancy agreement, if you have one.

answered

As it is on your tenancy agreement, if you have one.

error

As it is on your tenancy agreement, if you have one.

focus

As it is on your tenancy agreement, if you have one.

Lantern Lane Legal, 20rem
empty

As it is on your tenancy agreement, if you have one.

answered

As it is on your tenancy agreement, if you have one.

error

As it is on your tenancy agreement, if you have one.

focus

As it is on your tenancy agreement, if you have one.

Lantern Lane Legal, 45rem
empty

As it is on your tenancy agreement, if you have one.

answered

As it is on your tenancy agreement, if you have one.

error

As it is on your tenancy agreement, if you have one.

focus

As it is on your tenancy agreement, if you have one.

6. Give an address

Hartwell Rowe Solicitors, 20rem
empty
What is your address?

The address of the home with the problems.

answered
What is your address?

The address of the home with the problems.

error

There is a problem

What is your address?

The address of the home with the problems.

focus
What is your address?

The address of the home with the problems.

Hartwell Rowe Solicitors, 45rem
empty
What is your address?

The address of the home with the problems.

answered
What is your address?

The address of the home with the problems.

error

There is a problem

What is your address?

The address of the home with the problems.

focus
What is your address?

The address of the home with the problems.

Lantern Lane Legal, 20rem
empty
What is your address?

The address of the home with the problems.

answered
What is your address?

The address of the home with the problems.

error

There is a problem

What is your address?

The address of the home with the problems.

focus
What is your address?

The address of the home with the problems.

Lantern Lane Legal, 45rem
empty
What is your address?

The address of the home with the problems.

answered
What is your address?

The address of the home with the problems.

error

There is a problem

What is your address?

The address of the home with the problems.

focus
What is your address?

The address of the home with the problems.

7. Give a date

Hartwell Rowe Solicitors, 20rem
empty
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

answered
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

error
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

focus
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

Hartwell Rowe Solicitors, 45rem
empty
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

answered
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

error
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

focus
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

Lantern Lane Legal, 20rem
empty
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

answered
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

error
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

focus
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

Lantern Lane Legal, 45rem
empty
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

answered
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

error
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

focus
When did you tell your landlord?

For example, 27 3 2024. If you don't know the day, give your best guess.

8. Give an amount of money

Hartwell Rowe Solicitors, 20rem
empty

For example, 650 or 650.50. We use it to work out what your claim may be worth.

answered

For example, 650 or 650.50. We use it to work out what your claim may be worth.

error

For example, 650 or 650.50. We use it to work out what your claim may be worth.

focus

For example, 650 or 650.50. We use it to work out what your claim may be worth.

Hartwell Rowe Solicitors, 45rem
empty

For example, 650 or 650.50. We use it to work out what your claim may be worth.

answered

For example, 650 or 650.50. We use it to work out what your claim may be worth.

error

For example, 650 or 650.50. We use it to work out what your claim may be worth.

focus

For example, 650 or 650.50. We use it to work out what your claim may be worth.

Lantern Lane Legal, 20rem
empty

For example, 650 or 650.50. We use it to work out what your claim may be worth.

answered

For example, 650 or 650.50. We use it to work out what your claim may be worth.

error

For example, 650 or 650.50. We use it to work out what your claim may be worth.

focus

For example, 650 or 650.50. We use it to work out what your claim may be worth.

Lantern Lane Legal, 45rem
empty

For example, 650 or 650.50. We use it to work out what your claim may be worth.

answered

For example, 650 or 650.50. We use it to work out what your claim may be worth.

error

For example, 650 or 650.50. We use it to work out what your claim may be worth.

focus

For example, 650 or 650.50. We use it to work out what your claim may be worth.

9. Give a way to contact you

Hartwell Rowe Solicitors, 20rem
empty

We will send you a link that opens your claim on any device.

answered

We will send you a link that opens your claim on any device.

error

We will send you a link that opens your claim on any device.

focus

We will send you a link that opens your claim on any device.

Hartwell Rowe Solicitors, 45rem
empty

We will send you a link that opens your claim on any device.

answered

We will send you a link that opens your claim on any device.

error

We will send you a link that opens your claim on any device.

focus

We will send you a link that opens your claim on any device.

Lantern Lane Legal, 20rem
empty

We will send you a link that opens your claim on any device.

answered

We will send you a link that opens your claim on any device.

error

We will send you a link that opens your claim on any device.

focus

We will send you a link that opens your claim on any device.

Lantern Lane Legal, 45rem
empty

We will send you a link that opens your claim on any device.

answered

We will send you a link that opens your claim on any device.

error

We will send you a link that opens your claim on any device.

focus

We will send you a link that opens your claim on any device.

10. Find a value and confirm the match

Hartwell Rowe Solicitors, 20rem
empty

We can only help with homes in England. Your postcode tells us where your home is.

found, to confirm

What is your postcode?

LS6 2AB is in:

Country
England
Council
Leeds City Council
Change the postcode
error

We can only help with homes in England. Your postcode tells us where your home is.

focus

We can only help with homes in England. Your postcode tells us where your home is.

Hartwell Rowe Solicitors, 45rem
empty

We can only help with homes in England. Your postcode tells us where your home is.

found, to confirm

What is your postcode?

LS6 2AB is in:

Country
England
Council
Leeds City Council
Change the postcode
error

We can only help with homes in England. Your postcode tells us where your home is.

focus

We can only help with homes in England. Your postcode tells us where your home is.

Lantern Lane Legal, 20rem
empty

We can only help with homes in England. Your postcode tells us where your home is.

found, to confirm

What is your postcode?

LS6 2AB is in:

Country
England
Council
Leeds City Council
Change the postcode
error

We can only help with homes in England. Your postcode tells us where your home is.

focus

We can only help with homes in England. Your postcode tells us where your home is.

Lantern Lane Legal, 45rem
empty

We can only help with homes in England. Your postcode tells us where your home is.

found, to confirm

What is your postcode?

LS6 2AB is in:

Country
England
Council
Leeds City Council
Change the postcode
error

We can only help with homes in England. Your postcode tells us where your home is.

focus

We can only help with homes in England. Your postcode tells us where your home is.

11. Agree to something

Hartwell Rowe Solicitors, 20rem
empty
answered
error
focus
Hartwell Rowe Solicitors, 45rem
empty
answered
error
focus
Lantern Lane Legal, 20rem
empty
answered
error
focus
Lantern Lane Legal, 45rem
empty
answered
error
focus

12. Answer a follow-up question in place

Hartwell Rowe Solicitors, 20rem
empty
What did your landlord do?

After you told them on 2 March 2026.

answered
What did your landlord do?

After you told them on 2 March 2026.

error
What did your landlord do?

After you told them on 2 March 2026.

focus
What did your landlord do?

After you told them on 2 March 2026.

Hartwell Rowe Solicitors, 45rem
empty
What did your landlord do?

After you told them on 2 March 2026.

answered
What did your landlord do?

After you told them on 2 March 2026.

error
What did your landlord do?

After you told them on 2 March 2026.

focus
What did your landlord do?

After you told them on 2 March 2026.

Lantern Lane Legal, 20rem
empty
What did your landlord do?

After you told them on 2 March 2026.

answered
What did your landlord do?

After you told them on 2 March 2026.

error
What did your landlord do?

After you told them on 2 March 2026.

focus
What did your landlord do?

After you told them on 2 March 2026.

Lantern Lane Legal, 45rem
empty
What did your landlord do?

After you told them on 2 March 2026.

answered
What did your landlord do?

After you told them on 2 March 2026.

error
What did your landlord do?

After you told them on 2 March 2026.

focus
What did your landlord do?

After you told them on 2 March 2026.

13. Answer the same questions for each item

Hartwell Rowe Solicitors, 20rem
empty
Damp or mould, bathroom
A leak, kitchen
answered
Damp or mould, bathroom
A leak, kitchen
error
Damp or mould, bathroom
A leak, kitchen
focus
Damp or mould, bathroom
A leak, kitchen
Hartwell Rowe Solicitors, 45rem
empty
Damp or mould, bathroom
A leak, kitchen
answered
Damp or mould, bathroom
A leak, kitchen
error
Damp or mould, bathroom
A leak, kitchen
focus
Damp or mould, bathroom
A leak, kitchen
Lantern Lane Legal, 20rem
empty
Damp or mould, bathroom
A leak, kitchen
answered
Damp or mould, bathroom
A leak, kitchen
error
Damp or mould, bathroom
A leak, kitchen
focus
Damp or mould, bathroom
A leak, kitchen
Lantern Lane Legal, 45rem
empty
Damp or mould, bathroom
A leak, kitchen
answered
Damp or mould, bathroom
A leak, kitchen
error
Damp or mould, bathroom
A leak, kitchen
focus
Damp or mould, bathroom
A leak, kitchen

Check, files and journey

14. Confirm a proposed answer

Hartwell Rowe Solicitors, 20rem
proposed
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent
£725.00 From your tenancy agreement
change it, open
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent

For example, 650 or 650.50. We found £725.00.

one left out
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
Left out. We will ask you later.
Monthly rent
£725.00 From your tenancy agreement
error
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent

For example, 650 or 650.50. We found £725.00.

focus
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent
£725.00 From your tenancy agreement
Hartwell Rowe Solicitors, 45rem
proposed
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent
£725.00 From your tenancy agreement
change it, open
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent

For example, 650 or 650.50. We found £725.00.

one left out
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
Left out. We will ask you later.
Monthly rent
£725.00 From your tenancy agreement
error
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent

For example, 650 or 650.50. We found £725.00.

focus
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent
£725.00 From your tenancy agreement
Lantern Lane Legal, 20rem
proposed
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent
£725.00 From your tenancy agreement
change it, open
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent

For example, 650 or 650.50. We found £725.00.

one left out
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
Left out. We will ask you later.
Monthly rent
£725.00 From your tenancy agreement
error
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent

For example, 650 or 650.50. We found £725.00.

focus
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent
£725.00 From your tenancy agreement
Lantern Lane Legal, 45rem
proposed
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent
£725.00 From your tenancy agreement
change it, open
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent

For example, 650 or 650.50. We found £725.00.

one left out
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
Left out. We will ask you later.
Monthly rent
£725.00 From your tenancy agreement
error
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent

For example, 650 or 650.50. We found £725.00.

focus
Your landlord
Southbrook Homes From your tenancy agreement
The address of your home
Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB From your tenancy agreement
When your tenancy started
1 September 2021 From your tenancy agreement
Monthly rent
£725.00 From your tenancy agreement

15. Compare two values

Hartwell Rowe Solicitors, 20rem
the same

Who did you tell?

On your screenshot
Southbrook Homes
Your landlord, from your answers
Southbrook Homes

These match.

different

Who did you tell?

On your screenshot
Weald Valley Housing Repairs Team
Your landlord, from your answers
Southbrook Homes

These are different. That can be right, if a company does the repairs for your landlord. We have not changed anything.

Hartwell Rowe Solicitors, 45rem
the same

Who did you tell?

On your screenshot
Southbrook Homes
Your landlord, from your answers
Southbrook Homes

These match.

different

Who did you tell?

On your screenshot
Weald Valley Housing Repairs Team
Your landlord, from your answers
Southbrook Homes

These are different. That can be right, if a company does the repairs for your landlord. We have not changed anything.

Lantern Lane Legal, 20rem
the same

Who did you tell?

On your screenshot
Southbrook Homes
Your landlord, from your answers
Southbrook Homes

These match.

different

Who did you tell?

On your screenshot
Weald Valley Housing Repairs Team
Your landlord, from your answers
Southbrook Homes

These are different. That can be right, if a company does the repairs for your landlord. We have not changed anything.

Lantern Lane Legal, 45rem
the same

Who did you tell?

On your screenshot
Southbrook Homes
Your landlord, from your answers
Southbrook Homes

These match.

different

Who did you tell?

On your screenshot
Weald Valley Housing Repairs Team
Your landlord, from your answers
Southbrook Homes

These are different. That can be right, if a company does the repairs for your landlord. We have not changed anything.

16. Add files

Hartwell Rowe Solicitors, 20rem
empty

No photos of the kitchen yet.

added
  • kitchen-wall.jpg Added
  • under-the-sink-cupboard-left-side.jpg Added
error
  • kitchen-wall.jpg Added
  • under-the-sink-cupboard-left-side.jpg Added
focus

No photos of the kitchen yet.

Hartwell Rowe Solicitors, 45rem
empty

No photos of the kitchen yet.

added
  • kitchen-wall.jpg Added
  • under-the-sink-cupboard-left-side.jpg Added
error
  • kitchen-wall.jpg Added
  • under-the-sink-cupboard-left-side.jpg Added
focus

No photos of the kitchen yet.

Lantern Lane Legal, 20rem
empty

No photos of the kitchen yet.

added
  • kitchen-wall.jpg Added
  • under-the-sink-cupboard-left-side.jpg Added
error
  • kitchen-wall.jpg Added
  • under-the-sink-cupboard-left-side.jpg Added
focus

No photos of the kitchen yet.

Lantern Lane Legal, 45rem
empty

No photos of the kitchen yet.

added
  • kitchen-wall.jpg Added
  • under-the-sink-cupboard-left-side.jpg Added
error
  • kitchen-wall.jpg Added
  • under-the-sink-cupboard-left-side.jpg Added
focus

No photos of the kitchen yet.

17. Move to another device

Hartwell Rowe Solicitors, 20rem
default

Scan a code with your phone

Use this computer instead

code shown

Scan a code with your phone

Open the camera on your phone and point it at the code. The link works once, for 30 minutes.

Use this computer instead

text sent

Scan a code with your phone

We sent a link to 07700 900123.

Use this computer instead

error

Scan a code with your phone

Use this computer instead

Hartwell Rowe Solicitors, 45rem
default

Scan a code with your phone

Use this computer instead

code shown

Scan a code with your phone

Open the camera on your phone and point it at the code. The link works once, for 30 minutes.

Use this computer instead

text sent

Scan a code with your phone

We sent a link to 07700 900123.

Use this computer instead

error

Scan a code with your phone

Use this computer instead

Lantern Lane Legal, 20rem
default

Scan a code with your phone

Use this computer instead

code shown

Scan a code with your phone

Open the camera on your phone and point it at the code. The link works once, for 30 minutes.

Use this computer instead

text sent

Scan a code with your phone

We sent a link to 07700 900123.

Use this computer instead

error

Scan a code with your phone

Use this computer instead

Lantern Lane Legal, 45rem
default

Scan a code with your phone

Use this computer instead

code shown

Scan a code with your phone

Open the camera on your phone and point it at the code. The link works once, for 30 minutes.

Use this computer instead

text sent

Scan a code with your phone

We sent a link to 07700 900123.

Use this computer instead

error

Scan a code with your phone

Use this computer instead

18. Copy a value

Hartwell Rowe Solicitors, 20rem
default

claim-7F3K@in.prestanda.co.uk

To copy it, press and hold the text, then choose Copy.

Hartwell Rowe Solicitors, 45rem
default

claim-7F3K@in.prestanda.co.uk

To copy it, press and hold the text, then choose Copy.

Lantern Lane Legal, 20rem
default

claim-7F3K@in.prestanda.co.uk

To copy it, press and hold the text, then choose Copy.

Lantern Lane Legal, 45rem
default

claim-7F3K@in.prestanda.co.uk

To copy it, press and hold the text, then choose Copy.

19. Wait for something to arrive

Hartwell Rowe Solicitors, 20rem
waiting

Waiting for your email

Forward the email to your claim address. This page checks for it every 3 seconds.

Last checked at 10:42:15.

Check again
still waiting, after 2 minutes

Your email has not arrived yet

Emails can take a few minutes. Check that you sent it to claim-7F3K@in.prestanda.co.uk.

Last checked at 10:44:21.

Check again
arrived

Your email arrived

"Re: Damp in bathroom, ref 44817", sent on 2 March 2026.

Hartwell Rowe Solicitors, 45rem
waiting

Waiting for your email

Forward the email to your claim address. This page checks for it every 3 seconds.

Last checked at 10:42:15.

Check again
still waiting, after 2 minutes

Your email has not arrived yet

Emails can take a few minutes. Check that you sent it to claim-7F3K@in.prestanda.co.uk.

Last checked at 10:44:21.

Check again
arrived

Your email arrived

"Re: Damp in bathroom, ref 44817", sent on 2 March 2026.

Lantern Lane Legal, 20rem
waiting

Waiting for your email

Forward the email to your claim address. This page checks for it every 3 seconds.

Last checked at 10:42:15.

Check again
still waiting, after 2 minutes

Your email has not arrived yet

Emails can take a few minutes. Check that you sent it to claim-7F3K@in.prestanda.co.uk.

Last checked at 10:44:21.

Check again
arrived

Your email arrived

"Re: Damp in bathroom, ref 44817", sent on 2 March 2026.

Lantern Lane Legal, 45rem
waiting

Waiting for your email

Forward the email to your claim address. This page checks for it every 3 seconds.

Last checked at 10:42:15.

Check again
still waiting, after 2 minutes

Your email has not arrived yet

Emails can take a few minutes. Check that you sent it to claim-7F3K@in.prestanda.co.uk.

Last checked at 10:44:21.

Check again
arrived

Your email arrived

"Re: Damp in bathroom, ref 44817", sent on 2 March 2026.

20. See where you are

Hartwell Rowe Solicitors, 20rem
stage 2
a stage just done

You finished "Your home". We saved your answers.

the end
Hartwell Rowe Solicitors, 45rem
stage 2
a stage just done

You finished "Your home". We saved your answers.

the end
Lantern Lane Legal, 20rem
stage 2
a stage just done

You finished "Your home". We saved your answers.

the end
Lantern Lane Legal, 45rem
stage 2
a stage just done

You finished "Your home". We saved your answers.

the end

21. Choose a path

Hartwell Rowe Solicitors, 20rem
default
Hartwell Rowe Solicitors, 45rem
default
Lantern Lane Legal, 20rem
default
Lantern Lane Legal, 45rem
default

22. Read a draft that changes, then send it yourself

Hartwell Rowe Solicitors, 20rem
draft

Your complaint

Subject: Repairs needed at Flat 4, Kirkstall Court

Repairs needed at Flat 4, Kirkstall Court Dear Southbrook Homes, I am writing about problems in my home. Please repair them. 1. Damp or mould in the bathroom. 2. A leak in the kitchen. Please tell me when you will inspect and repair them. Amara Okafor Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB

To copy it, press and hold the text, then choose Copy.

updated

Your complaint

We updated the text

Subject: Repairs needed at Flat 4, Kirkstall Court

Repairs needed at Flat 4, Kirkstall Court Dear Southbrook Homes, I am writing about problems in my home. Please repair them. 1. Damp or mould in the bathroom. 2. A leak in the kitchen. Please tell me when you will inspect and repair them. Amara Okafor Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB

To copy it, press and hold the text, then choose Copy.

Hartwell Rowe Solicitors, 45rem
draft

Your complaint

Subject: Repairs needed at Flat 4, Kirkstall Court

Repairs needed at Flat 4, Kirkstall Court Dear Southbrook Homes, I am writing about problems in my home. Please repair them. 1. Damp or mould in the bathroom. 2. A leak in the kitchen. Please tell me when you will inspect and repair them. Amara Okafor Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB

To copy it, press and hold the text, then choose Copy.

updated

Your complaint

We updated the text

Subject: Repairs needed at Flat 4, Kirkstall Court

Repairs needed at Flat 4, Kirkstall Court Dear Southbrook Homes, I am writing about problems in my home. Please repair them. 1. Damp or mould in the bathroom. 2. A leak in the kitchen. Please tell me when you will inspect and repair them. Amara Okafor Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB

To copy it, press and hold the text, then choose Copy.

Lantern Lane Legal, 20rem
draft

Your complaint

Subject: Repairs needed at Flat 4, Kirkstall Court

Repairs needed at Flat 4, Kirkstall Court Dear Southbrook Homes, I am writing about problems in my home. Please repair them. 1. Damp or mould in the bathroom. 2. A leak in the kitchen. Please tell me when you will inspect and repair them. Amara Okafor Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB

To copy it, press and hold the text, then choose Copy.

updated

Your complaint

We updated the text

Subject: Repairs needed at Flat 4, Kirkstall Court

Repairs needed at Flat 4, Kirkstall Court Dear Southbrook Homes, I am writing about problems in my home. Please repair them. 1. Damp or mould in the bathroom. 2. A leak in the kitchen. Please tell me when you will inspect and repair them. Amara Okafor Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB

To copy it, press and hold the text, then choose Copy.

Lantern Lane Legal, 45rem
draft

Your complaint

Subject: Repairs needed at Flat 4, Kirkstall Court

Repairs needed at Flat 4, Kirkstall Court Dear Southbrook Homes, I am writing about problems in my home. Please repair them. 1. Damp or mould in the bathroom. 2. A leak in the kitchen. Please tell me when you will inspect and repair them. Amara Okafor Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB

To copy it, press and hold the text, then choose Copy.

updated

Your complaint

We updated the text

Subject: Repairs needed at Flat 4, Kirkstall Court

Repairs needed at Flat 4, Kirkstall Court Dear Southbrook Homes, I am writing about problems in my home. Please repair them. 1. Damp or mould in the bathroom. 2. A leak in the kitchen. Please tell me when you will inspect and repair them. Amara Okafor Flat 4, Kirkstall Court, 112 Headingley Lane, Leeds LS6 2AB

To copy it, press and hold the text, then choose Copy.

23. Look at a list and add one more

Hartwell Rowe Solicitors, 20rem
empty

You have not added a time yet. Add each time that you told your landlord about the problems, in any way.

Add a time
with items
  • 2 March 2026, by email With proof. They fixed some of the problems.
  • 18 March 2026, from your claim address Not checked yet
    Check this report
  • 5 May 2026, by phone Without proof. They did nothing.
    Add proof
Add another time
Hartwell Rowe Solicitors, 45rem
empty

You have not added a time yet. Add each time that you told your landlord about the problems, in any way.

Add a time
with items
  • 2 March 2026, by email With proof. They fixed some of the problems.
  • 18 March 2026, from your claim address Not checked yet
    Check this report
  • 5 May 2026, by phone Without proof. They did nothing.
    Add proof
Add another time
Lantern Lane Legal, 20rem
empty

You have not added a time yet. Add each time that you told your landlord about the problems, in any way.

Add a time
with items
  • 2 March 2026, by email With proof. They fixed some of the problems.
  • 18 March 2026, from your claim address Not checked yet
    Check this report
  • 5 May 2026, by phone Without proof. They did nothing.
    Add proof
Add another time
Lantern Lane Legal, 45rem
empty

You have not added a time yet. Add each time that you told your landlord about the problems, in any way.

Add a time
with items
  • 2 March 2026, by email With proof. They fixed some of the problems.
  • 18 March 2026, from your claim address Not checked yet
    Check this report
  • 5 May 2026, by phone Without proof. They did nothing.
    Add proof
Add another time

24. Read a result or a notice

Hartwell Rowe Solicitors, 20rem
Hartwell Rowe Solicitors, 45rem
Lantern Lane Legal, 20rem
Lantern Lane Legal, 45rem

Firm Dashboard

25. Scan a table of records, sort it and filter it

Hartwell Rowe Solicitors, 20rem, dense
with records
Clear the filters

Sorted by Age, Newest first. Change the order

Claimant Outcome Claim Value Landlord Type Flags Gaps Firm Status Age Newest first
Amara Okafor Strong£2,400–£4,100Health 1today
Dylan Price ReturnedPossible£650–£1,200 None23 days
Siobhan Achterberg-Nwachukwu Strong£5,800–£9,350Health Moved out06 days
HDR-7F3K PossibleNo rent yet Private landlord412 days
filtered, no match

No claims are Strong, Council and Declined.

Change a filter, or show each claim.

Hartwell Rowe Solicitors, 60rem, dense
with records
Clear the filters

Sorted by Age, Newest first. Change the order

Claimant Outcome Claim Value Landlord Type Flags Gaps Firm Status Age Newest first
Amara Okafor Strong£2,400–£4,100Health 1today
Dylan Price ReturnedPossible£650–£1,200 None23 days
Siobhan Achterberg-Nwachukwu Strong£5,800–£9,350Health Moved out06 days
HDR-7F3K PossibleNo rent yet Private landlord412 days
filtered, no match

No claims are Strong, Council and Declined.

Change a filter, or show each claim.

Lantern Lane Legal, 20rem, dense
with records
Clear the filters

Sorted by Age, Newest first. Change the order

Claimant Outcome Claim Value Landlord Type Flags Gaps Firm Status Age Newest first
Amara Okafor Strong£2,400–£4,100Health 1today
Dylan Price ReturnedPossible£650–£1,200 None23 days
Siobhan Achterberg-Nwachukwu Strong£5,800–£9,350Health Moved out06 days
HDR-7F3K PossibleNo rent yet Private landlord412 days
filtered, no match

No claims are Strong, Council and Declined.

Change a filter, or show each claim.

Lantern Lane Legal, 60rem, dense
with records
Clear the filters

Sorted by Age, Newest first. Change the order

Claimant Outcome Claim Value Landlord Type Flags Gaps Firm Status Age Newest first
Amara Okafor Strong£2,400–£4,100Health 1today
Dylan Price ReturnedPossible£650–£1,200 None23 days
Siobhan Achterberg-Nwachukwu Strong£5,800–£9,350Health Moved out06 days
HDR-7F3K PossibleNo rent yet Private landlord412 days
filtered, no match

No claims are Strong, Council and Declined.

Change a filter, or show each claim.

26. Move between views of one record

Hartwell Rowe Solicitors, 20rem, dense
Summary
Evidence
Focus
Hartwell Rowe Solicitors, 60rem, dense
Summary
Evidence
Focus
Lantern Lane Legal, 20rem, dense
Summary
Evidence
Focus
Lantern Lane Legal, 60rem, dense
Summary
Evidence
Focus

27. Take an action that needs a reason

Hartwell Rowe Solicitors, 20rem, dense
Decline, open
Decline the claim

The Claimant never sees the reason. They get the same message for each one.

Decline, error
Decline the claim

The Claimant never sees the reason. They get the same message for each one.

Ask for more, open
Ask for more
What do you need from the Claimant?
Ask for more, error
Ask for more
What do you need from the Claimant?
Hartwell Rowe Solicitors, 60rem, dense
Decline, open
Decline the claim

The Claimant never sees the reason. They get the same message for each one.

Decline, error
Decline the claim

The Claimant never sees the reason. They get the same message for each one.

Ask for more, open
Ask for more
What do you need from the Claimant?
Ask for more, error
Ask for more
What do you need from the Claimant?
Lantern Lane Legal, 20rem, dense
Decline, open
Decline the claim

The Claimant never sees the reason. They get the same message for each one.

Decline, error
Decline the claim

The Claimant never sees the reason. They get the same message for each one.

Ask for more, open
Ask for more
What do you need from the Claimant?
Ask for more, error
Ask for more
What do you need from the Claimant?
Lantern Lane Legal, 60rem, dense
Decline, open
Decline the claim

The Claimant never sees the reason. They get the same message for each one.

Decline, error
Decline the claim

The Claimant never sees the reason. They get the same message for each one.

Ask for more, open
Ask for more
What do you need from the Claimant?
Ask for more, error
Ask for more
What do you need from the Claimant?

28. Follow events on a timeline

Hartwell Rowe Solicitors, 20rem, dense
History
  1. 14 Sep 2026, 18:02 Started the claim
  2. 14 Sep 2026, 18:04 Answered landlord-type
  3. 14 Sep 2026, 18:11 Added 3 photos
  4. 16 Sep 2026, 09:30 Came back from a reminder
  5. 16 Sep 2026, 09:41 Sent the claim
with a missed deadline
  1. 2 Mar 2026 Report by email: damp and mould
  2. 16 Mar 2026 Missed: Investigate by this date
  3. 20 Apr 2026 Landlord Response: someone came to look
Hartwell Rowe Solicitors, 60rem, dense
History
  1. 14 Sep 2026, 18:02 Started the claim
  2. 14 Sep 2026, 18:04 Answered landlord-type
  3. 14 Sep 2026, 18:11 Added 3 photos
  4. 16 Sep 2026, 09:30 Came back from a reminder
  5. 16 Sep 2026, 09:41 Sent the claim
with a missed deadline
  1. 2 Mar 2026 Report by email: damp and mould
  2. 16 Mar 2026 Missed: Investigate by this date
  3. 20 Apr 2026 Landlord Response: someone came to look
Lantern Lane Legal, 20rem, dense
History
  1. 14 Sep 2026, 18:02 Started the claim
  2. 14 Sep 2026, 18:04 Answered landlord-type
  3. 14 Sep 2026, 18:11 Added 3 photos
  4. 16 Sep 2026, 09:30 Came back from a reminder
  5. 16 Sep 2026, 09:41 Sent the claim
with a missed deadline
  1. 2 Mar 2026 Report by email: damp and mould
  2. 16 Mar 2026 Missed: Investigate by this date
  3. 20 Apr 2026 Landlord Response: someone came to look
Lantern Lane Legal, 60rem, dense
History
  1. 14 Sep 2026, 18:02 Started the claim
  2. 14 Sep 2026, 18:04 Answered landlord-type
  3. 14 Sep 2026, 18:11 Added 3 photos
  4. 16 Sep 2026, 09:30 Came back from a reminder
  5. 16 Sep 2026, 09:41 Sent the claim
with a missed deadline
  1. 2 Mar 2026 Report by email: damp and mould
  2. 16 Mar 2026 Missed: Investigate by this date
  3. 20 Apr 2026 Landlord Response: someone came to look

29. See how a total is made

Hartwell Rowe Solicitors, 20rem, dense
Value
PartLow to high
General damages, 7 months of rent£1,270–£2,030
Special Damages: Damaged belongings, like clothes or furniture+ £480
Special Damages: Higher heating or electricity bills+ £210
Rent Arrears− £250–£0
Claim Value£1,710–£2,720

Health problems are not valued. See the Health Flag.

Rating
Rating RulePoints
Social Landlord+2
Damp, mould or heating+2
A missed Awaab Deadline+3
No Report is Evidenced−2
Private Landlord, did not fire0
Rating5
no value

HDR can't value the Claim without the monthly rent. The Claimant left it out. Ask for more

Hartwell Rowe Solicitors, 60rem, dense
Value
PartLow to high
General damages, 7 months of rent£1,270–£2,030
Special Damages: Damaged belongings, like clothes or furniture+ £480
Special Damages: Higher heating or electricity bills+ £210
Rent Arrears− £250–£0
Claim Value£1,710–£2,720

Health problems are not valued. See the Health Flag.

Rating
Rating RulePoints
Social Landlord+2
Damp, mould or heating+2
A missed Awaab Deadline+3
No Report is Evidenced−2
Private Landlord, did not fire0
Rating5
no value

HDR can't value the Claim without the monthly rent. The Claimant left it out. Ask for more

Lantern Lane Legal, 20rem, dense
Value
PartLow to high
General damages, 7 months of rent£1,270–£2,030
Special Damages: Damaged belongings, like clothes or furniture+ £480
Special Damages: Higher heating or electricity bills+ £210
Rent Arrears− £250–£0
Claim Value£1,710–£2,720

Health problems are not valued. See the Health Flag.

Rating
Rating RulePoints
Social Landlord+2
Damp, mould or heating+2
A missed Awaab Deadline+3
No Report is Evidenced−2
Private Landlord, did not fire0
Rating5
no value

HDR can't value the Claim without the monthly rent. The Claimant left it out. Ask for more

Lantern Lane Legal, 60rem, dense
Value
PartLow to high
General damages, 7 months of rent£1,270–£2,030
Special Damages: Damaged belongings, like clothes or furniture+ £480
Special Damages: Higher heating or electricity bills+ £210
Rent Arrears− £250–£0
Claim Value£1,710–£2,720

Health problems are not valued. See the Health Flag.

Rating
Rating RulePoints
Social Landlord+2
Damp, mould or heating+2
A missed Awaab Deadline+3
No Report is Evidenced−2
Private Landlord, did not fire0
Rating5
no value

HDR can't value the Claim without the monthly rent. The Claimant left it out. Ask for more

Domain parts

Defect summary

Hartwell Rowe Solicitors, 20rem
Claimant, with photos

Damp or mould, bathroom

Serious. I can use the room only with difficulty.

Still a problem

  • Damp or mould, bathroom
  • Damp or mould, bathroom
Claimant, no photos

Windows or doors, the back bedroom over the kitchen extension

It makes the room harder to use.

Fixed on 14 August 2026

No photo yet. Add photos

Firm User, emergency

A leak, kitchen

Emergency: dangerous now

Severity Band: severe

Unresolved

  • A leak, kitchen
  • A leak, kitchen
  • A leak, kitchen
Hartwell Rowe Solicitors, 45rem
Claimant, with photos

Damp or mould, bathroom

Serious. I can use the room only with difficulty.

Still a problem

  • Damp or mould, bathroom
  • Damp or mould, bathroom
Claimant, no photos

Windows or doors, the back bedroom over the kitchen extension

It makes the room harder to use.

Fixed on 14 August 2026

No photo yet. Add photos

Firm User, emergency

A leak, kitchen

Emergency: dangerous now

Severity Band: severe

Unresolved

  • A leak, kitchen
  • A leak, kitchen
  • A leak, kitchen
Lantern Lane Legal, 20rem
Claimant, with photos

Damp or mould, bathroom

Serious. I can use the room only with difficulty.

Still a problem

  • Damp or mould, bathroom
  • Damp or mould, bathroom
Claimant, no photos

Windows or doors, the back bedroom over the kitchen extension

It makes the room harder to use.

Fixed on 14 August 2026

No photo yet. Add photos

Firm User, emergency

A leak, kitchen

Emergency: dangerous now

Severity Band: severe

Unresolved

  • A leak, kitchen
  • A leak, kitchen
  • A leak, kitchen
Lantern Lane Legal, 45rem
Claimant, with photos

Damp or mould, bathroom

Serious. I can use the room only with difficulty.

Still a problem

  • Damp or mould, bathroom
  • Damp or mould, bathroom
Claimant, no photos

Windows or doors, the back bedroom over the kitchen extension

It makes the room harder to use.

Fixed on 14 August 2026

No photo yet. Add photos

Firm User, emergency

A leak, kitchen

Emergency: dangerous now

Severity Band: severe

Unresolved

  • A leak, kitchen
  • A leak, kitchen
  • A leak, kitchen

Report summary

Hartwell Rowe Solicitors, 20rem
Claimant, with proof

2 March 2026, by email

Proof
With proof.
What your landlord did
They fixed some of the problems, on 20 April 2026.
Claimant, to check

18 March 2026, by email

Not checked yet

Proof
With proof.
What your landlord did
Not given yet.
Firm User, without proof

5 May 2026, Phone call

Evidenced
Unevidenced
Reference
SH-REP-0044817-B
Landlord Response
Nothing
Hartwell Rowe Solicitors, 45rem
Claimant, with proof

2 March 2026, by email

Proof
With proof.
What your landlord did
They fixed some of the problems, on 20 April 2026.
Claimant, to check

18 March 2026, by email

Not checked yet

Proof
With proof.
What your landlord did
Not given yet.
Firm User, without proof

5 May 2026, Phone call

Evidenced
Unevidenced
Reference
SH-REP-0044817-B
Landlord Response
Nothing
Lantern Lane Legal, 20rem
Claimant, with proof

2 March 2026, by email

Proof
With proof.
What your landlord did
They fixed some of the problems, on 20 April 2026.
Claimant, to check

18 March 2026, by email

Not checked yet

Proof
With proof.
What your landlord did
Not given yet.
Firm User, without proof

5 May 2026, Phone call

Evidenced
Unevidenced
Reference
SH-REP-0044817-B
Landlord Response
Nothing
Lantern Lane Legal, 45rem
Claimant, with proof

2 March 2026, by email

Proof
With proof.
What your landlord did
They fixed some of the problems, on 20 April 2026.
Claimant, to check

18 March 2026, by email

Not checked yet

Proof
With proof.
What your landlord did
Not given yet.
Firm User, without proof

5 May 2026, Phone call

Evidenced
Unevidenced
Reference
SH-REP-0044817-B
Landlord Response
Nothing

Re-engage panel

Hartwell Rowe Solicitors, 20rem
empty

Want us to remind you?

We will send you a link that opens your claim on any device.

error

Want us to remind you?

We will send you a link that opens your claim on any device.

sent

Want us to remind you?

We sent a link to 07700 900123. Use it to come back to your claim on any device.

already has a contact

Want us to remind you?

We will send a reminder to amara.okafor@example.com.

Hartwell Rowe Solicitors, 45rem
empty

Want us to remind you?

We will send you a link that opens your claim on any device.

error

Want us to remind you?

We will send you a link that opens your claim on any device.

sent

Want us to remind you?

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Lantern Lane Legal, 20rem
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already has a contact

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Lantern Lane Legal, 45rem
empty

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Claim Value

Hartwell Rowe Solicitors, 20rem
a range, for the Claimant

You may have a claim worth £2,400–£4,100.

a range, for the Firm User £2,400–£4,100
up to, for the Claimant

You may have a claim worth up to £1,200.

up to, for the Firm User £0–£1,200
no net value, for the Claimant

We can't give an amount yet. A solicitor will look at your claim and tell you more.

no net value, for the Firm User No net value
no rent yet, for the Claimant

We can't say what your claim may be worth until we know your monthly rent.

no rent yet, for the Firm User No rent yet
Hartwell Rowe Solicitors, 45rem
a range, for the Claimant

You may have a claim worth £2,400–£4,100.

a range, for the Firm User £2,400–£4,100
up to, for the Claimant

You may have a claim worth up to £1,200.

up to, for the Firm User £0–£1,200
no net value, for the Claimant

We can't give an amount yet. A solicitor will look at your claim and tell you more.

no net value, for the Firm User No net value
no rent yet, for the Claimant

We can't say what your claim may be worth until we know your monthly rent.

no rent yet, for the Firm User No rent yet
Lantern Lane Legal, 20rem
a range, for the Claimant

You may have a claim worth £2,400–£4,100.

a range, for the Firm User £2,400–£4,100
up to, for the Claimant

You may have a claim worth up to £1,200.

up to, for the Firm User £0–£1,200
no net value, for the Claimant

We can't give an amount yet. A solicitor will look at your claim and tell you more.

no net value, for the Firm User No net value
no rent yet, for the Claimant

We can't say what your claim may be worth until we know your monthly rent.

no rent yet, for the Firm User No rent yet
Lantern Lane Legal, 45rem
a range, for the Claimant

You may have a claim worth £2,400–£4,100.

a range, for the Firm User £2,400–£4,100
up to, for the Claimant

You may have a claim worth up to £1,200.

up to, for the Firm User £0–£1,200
no net value, for the Claimant

We can't give an amount yet. A solicitor will look at your claim and tell you more.

no net value, for the Firm User No net value
no rent yet, for the Claimant

We can't say what your claim may be worth until we know your monthly rent.

no rent yet, for the Firm User No rent yet

Gap list

Hartwell Rowe Solicitors, 20rem
Claimant, result
Claimant, more-request
Firm User
  • A problem has no photos
  • A report has no proof
  • No tenancy agreement
Firm User, none

None. The Claim has each item that HDR asks for.

Hartwell Rowe Solicitors, 45rem
Claimant, result
Claimant, more-request
Firm User
  • A problem has no photos
  • A report has no proof
  • No tenancy agreement
Firm User, none

None. The Claim has each item that HDR asks for.

Lantern Lane Legal, 20rem
Claimant, result
Claimant, more-request
Firm User
  • A problem has no photos
  • A report has no proof
  • No tenancy agreement
Firm User, none

None. The Claim has each item that HDR asks for.

Lantern Lane Legal, 45rem
Claimant, result
Claimant, more-request
Firm User
  • A problem has no photos
  • A report has no proof
  • No tenancy agreement
Firm User, none

None. The Claim has each item that HDR asks for.

Flags

Hartwell Rowe Solicitors, 20rem
in a table row Health Moved out, Private landlord
no flag None
Summary tab

Other flags: Moved out

Hartwell Rowe Solicitors, 45rem
in a table row Health Moved out, Private landlord
no flag None
Summary tab

Other flags: Moved out

Lantern Lane Legal, 20rem
in a table row Health Moved out, Private landlord
no flag None
Summary tab

Other flags: Moved out

Lantern Lane Legal, 45rem
in a table row Health Moved out, Private landlord
no flag None
Summary tab

Other flags: Moved out

Awaab timeline

Hartwell Rowe Solicitors, 20rem
Claimant

Damp and mould

  1. 2 March 2026 You told your landlord by email
  2. 16 March 2026 Missed: Look at the problem by this date
  3. 30 March 2026 Send you a written summary by this date
  4. 20 April 2026 They fixed some of the problems
  5. 4 May 2026 Start the repair by this date
Firm User

Significant hazard: damp and mould

  1. 2 March 2026 Report by email: damp and mould
  2. 16 March 2026 Missed: Investigate by this date
  3. 30 March 2026 Send a written summary by this date
  4. 20 April 2026 Landlord Response: They fixed some of the problems
  5. 4 May 2026 Start the repair by this date
Hartwell Rowe Solicitors, 45rem
Claimant

Damp and mould

  1. 2 March 2026 You told your landlord by email
  2. 16 March 2026 Missed: Look at the problem by this date
  3. 30 March 2026 Send you a written summary by this date
  4. 20 April 2026 They fixed some of the problems
  5. 4 May 2026 Start the repair by this date
Firm User

Significant hazard: damp and mould

  1. 2 March 2026 Report by email: damp and mould
  2. 16 March 2026 Missed: Investigate by this date
  3. 30 March 2026 Send a written summary by this date
  4. 20 April 2026 Landlord Response: They fixed some of the problems
  5. 4 May 2026 Start the repair by this date
Lantern Lane Legal, 20rem
Claimant

Damp and mould

  1. 2 March 2026 You told your landlord by email
  2. 16 March 2026 Missed: Look at the problem by this date
  3. 30 March 2026 Send you a written summary by this date
  4. 20 April 2026 They fixed some of the problems
  5. 4 May 2026 Start the repair by this date
Firm User

Significant hazard: damp and mould

  1. 2 March 2026 Report by email: damp and mould
  2. 16 March 2026 Missed: Investigate by this date
  3. 30 March 2026 Send a written summary by this date
  4. 20 April 2026 Landlord Response: They fixed some of the problems
  5. 4 May 2026 Start the repair by this date
Lantern Lane Legal, 45rem
Claimant

Damp and mould

  1. 2 March 2026 You told your landlord by email
  2. 16 March 2026 Missed: Look at the problem by this date
  3. 30 March 2026 Send you a written summary by this date
  4. 20 April 2026 They fixed some of the problems
  5. 4 May 2026 Start the repair by this date
Firm User

Significant hazard: damp and mould

  1. 2 March 2026 Report by email: damp and mould
  2. 16 March 2026 Missed: Investigate by this date
  3. 30 March 2026 Send a written summary by this date
  4. 20 April 2026 Landlord Response: They fixed some of the problems
  5. 4 May 2026 Start the repair by this date
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